Position Overview #
The Civil Society Technology Foundation (CSTF) seeks a dynamic Wild Cloud Community Development Manager to build, nurture, and grow the global community around our flagship self-hosted infrastructure platform. This role focuses specifically on creating vibrant communities of practice around Wild Cloud deployment, operation, and contribution.
As Wild Cloud empowers individuals and organizations to reclaim control over their digital infrastructure, our Community Development Manager will create pathways for users to support each other, share knowledge, and collaborate on making self-hosting more accessible and effective for everyone.
About Wild Cloud Community #
The Wild Cloud community encompasses diverse participants united by commitment to digital self-determination:
- Wild Cloud Operators: Individuals and organizations running their own Wild Cloud infrastructure
- Technical Contributors: Developers, system administrators, and engineers contributing to Wild Cloud development
- Educational Advocates: Teachers, trainers, and community educators helping others adopt self-hosting
- Application Curators: Community members evaluating, testing, and integrating new applications
- Support Providers: Experienced users helping newcomers troubleshoot and learn
Our community operates on principles of mutual aid, shared learning, and collaborative improvement of self-hosted infrastructure capabilities.
Primary Responsibilities #
Community Platform Management #
- Build and maintain community spaces for Wild Cloud operators and contributors
- Create welcoming onboarding experiences for new Wild Cloud users and contributors
- Facilitate productive discussions around self-hosting, infrastructure management, and digital independence
- Develop community guidelines that reflect Wild Cloud’s principles of practical autonomy and mutual support
User Community Growth & Support #
- Develop programs to connect Wild Cloud operators for peer support and knowledge sharing
- Create local and online Wild Cloud user groups and meetups
- Facilitate troubleshooting communities and peer technical support networks
- Organize community-driven testing and feedback programs for new Wild Cloud releases
Contributor Development & Engagement #
- Foster participation in Wild Cloud development across coding, documentation, testing, and design
- Create pathways for users to become contributors and maintainers
- Coordinate community contributions to Wild Cloud platform and application development
- Recognize and celebrate diverse forms of contribution to the Wild Cloud ecosystem
Knowledge Sharing & Collaboration #
- Facilitate sharing of Wild Cloud deployment experiences, configurations, and best practices
- Create forums for discussing application stacks, use cases, and optimization strategies
- Support community-generated content including tutorials, case studies, and deployment guides
- Coordinate community input on Wild Cloud roadmap and feature priorities
Required Qualifications #
- Community Management: 3+ years of community development experience, preferably in technical or open-source contexts
- Self-Hosting Understanding: Familiarity with self-hosted infrastructure, home servers, and the challenges of digital independence
- Technical Communication: Ability to facilitate discussions about complex technical topics across different skill levels
- Mission Alignment: Deep commitment to digital self-determination and practical autonomy through technology
- Facilitation Skills: Proven ability to moderate discussions, resolve conflicts, and build consensus in technical communities
Preferred Qualifications #
- Wild Cloud Experience: Hands-on experience deploying and operating Wild Cloud or similar self-hosted platforms
- Open Source Community: Experience with open-source project communities and distributed collaboration
- Infrastructure Knowledge: Understanding of Kubernetes, containerization, and modern infrastructure concepts
- Educational Background: Experience with technical education, training, or knowledge transfer programs
- Global Community: Experience building inclusive communities across different time zones and cultures
Key Community Development Areas #
Operator Support Networks #
- Peer Support Forums: Spaces for Wild Cloud operators to help each other with technical issues
- Regional Groups: Location-based communities for in-person collaboration and shared infrastructure
- Specialty Groups: Communities focused on specific use cases like family servers, small business deployment, or educational institutions
- Mentorship Programs: Pairing experienced operators with newcomers for guided learning
Knowledge & Experience Sharing #
- Deployment Stories: Community-generated content about Wild Cloud adoption journeys and lessons learned
- Configuration Sharing: Repositories and forums for sharing tested configurations and optimizations
- Use Case Documentation: Community-driven examples of Wild Cloud applications in different contexts
- Best Practice Development: Collaborative development of operational guidelines and recommendations
Contribution & Development #
- Community Feedback: Systematic collection and synthesis of user experience feedback for development priorities
- Testing Programs: Organized community testing of new releases, features, and application integrations
- Documentation Improvement: Community-driven improvement of Wild Cloud documentation and educational materials
- Feature Advocacy: Community input on Wild Cloud roadmap and feature development
Events & Engagement #
- Wild Cloud Meetups: Local gatherings of operators and contributors
- Online Workshops: Virtual events for learning specific Wild Cloud skills and concepts
- Deployment Parties: Community events for helping new users get their first Wild Cloud running
- Developer Sprints: Focused development events for advancing Wild Cloud platform and applications
Success Metrics #
- Community Growth: Increase in active Wild Cloud operators and regular community participants
- Support Effectiveness: Reduced time-to-resolution for community support requests and high satisfaction scores
- Knowledge Sharing: Growth in community-generated content, configurations, and best practices
- Contribution Levels: Increased community contributions to Wild Cloud development and documentation
- User Success: Higher success rates for new Wild Cloud deployments with community support
- Geographic Reach: Development of Wild Cloud communities across different regions and contexts
Community Engagement Strategies #
Inclusive Onboarding #
- Create welcome programs that help new community members find their place and contribution opportunities
- Develop mentorship programs connecting newcomers with experienced Wild Cloud operators
- Ensure community spaces are accessible to people with different technical backgrounds and experience levels
Practical Collaboration #
- Facilitate real-world collaboration on Wild Cloud deployments and shared infrastructure projects
- Support community members in organizing local workshops and training events
- Create opportunities for experienced users to teach and support others in their Wild Cloud journey
Recognition & Empowerment #
- Implement recognition programs that celebrate diverse contributions beyond just code
- Create pathways for community members to take leadership roles in different areas
- Support community-driven initiatives and provide resources for member-led projects
Organizational Culture & Values #
This role requires deep alignment with Wild Cloud and CSTF principles:
- Practical Autonomy: Help community members achieve genuine independence and competence with their infrastructure
- Contribution Defines Membership: Foster communities where participation and mutual aid determine belonging
- Transparent Governance: Ensure community decision-making processes are visible and accountable
- Healthy Ecosystems Win: Focus on building communities that provide genuine value to members
- Interoperability via Consent: Support community standards and practices that emerge from collaborative consensus
Compensation & Structure #
This is a volunteer leadership position with the Civil Society Technology Foundation. As the Wild Cloud project grows and secures funding, this role may transition to a paid position based on organizational capacity and community development success.
How to Apply #
CSTF seeks community builders who understand both the technical challenges of self-hosting and the importance of mutual support in achieving digital independence. We welcome applications from individuals who have experience building technical communities and share our vision of collaborative infrastructure ownership.
To express interest in this position:
- Join the Wild Cloud development community on git.civilsociety.dev
- Review the Wild Cloud project and our principles to understand our approach
- Introduce yourself as a reply to this forum post (or message the post’s author) and share your vision for building supportive communities around self-hosted infrastructure
We operate with transparent, distributed governance and welcome collaborative input on community development strategy and community platform design.
Contact #
For questions about this position or Wild Cloud community development, reply to this forum post.
Join us in building communities where people support each other in achieving genuine digital self-determination through shared knowledge, mutual aid, and collaborative infrastructure development.